Outpatient Clinic
Guide to initial/follow-up examinations
Number for outpatient visit appointments
Necessities when coming to the hospital
- Health insurance card
- Medical certificates (if you have one)
- Letter of referral
Initial examination reception
* For details, see the list of physicians providing outpatient treatment.
Applying for an examination
* If it is not your first time to visit our hospital but it is your first time for a specific department, you must still go through initial examination reception.
At the table, fill out the examination application and pre-screening medical questionnaire , and bring them to(1) Examination Reception.
You can download the examination application and pre-screening medical questionnaire in advance.
Examination application[PDF/376KB]
＜Pre-screening medical questionnaire＞
- Internal medicine(PDF/44B)
- Surgery(PDF/257KB)
- Orthopedic surgery(PDF/328KB)
- Neurosurgery(PDF/326KB)
- Dermatology(PDF/286KB)
- Urology(PDF/413KB)
- Ophthalmology(PDF/324KB)
- Otorhinolaryngology(PDF/237KB)
- Oral surgery(PDF/358KB)
Appointments of patients with a referral from another hospital
If you have a referral from another hospital, you can make an appointment of an examination over the phone.
To do so, call the Medical Cooperation & Patient Support Center.
Medical Cooperation & Patient Support Center: 03-3443-9576
[Weekdays] 8:30 a.m. to 5 p.m.
Follow-up examination procedure
* If it is not your first time to visit the hospital but it is your first time for a specific department, you must still go through initial examination reception.
Using the return-visit reception machine
For follow-up examinations, you can complete the procedures with the return-visit reception machine.
Insert your hospital ID card into the return-visit reception machine, and follow the on-screen guidance.
* If you do not understand how to operate the machine, ask the general information desk.
Patients undergoing their initial examination
Reception procedure
At the table, fill out the required information on the examination application and pre-screening medical questionnaire (name, date of birth, current address, phone number, etc.). (You can download the examination application and pre-screening medical questionnaire from here.) (Note) On the day of the examination, the department examining you could change. We appreciate your understanding.
Take your examination application, health insurance card, pre-screening medical questionnaire, and if available, letter of referral, to (1) Examination Reception.
Once the procedures are completed, we will give you your hospital ID card, outpatient slip, and reception slip. Take these to the department performing the examination. Your hospital ID card will be required for the next examination so make sure to not lose it.
Notes
If you do not know which department is performing your examination, feel free to ask at the general information desk.
If it is not your first time to visit our hospital but it is your first time for a specific department, you must still go through initial examination reception. Fill out the examination application and go to (1) Examination Reception.
When the initial examination costs are calculated, if you do not have a letter of referral (patient referral document) from another medical institution, you will have to pay a 3,300 yen (including tax) “Sentei Ryoyo hi” that is additional fee for a patient without a referral at the time of payment.
Also, the oral surgery department is handled differently under the Health Insurance Act from other medical departments. There will be a separate additional fee.
If you are transported by an ambulance or receiving publicly-funded health care, you will waive the additional fee even without a letter of referral.
Ask the staff if you have questions regarding the above. We kindly request your understanding.
The additional fee has been imposed according to the system established by the MHLW for initial examinations to be provided by clinics and advanced, specialized medical care to be provided by hospitals. Accordingly, if you do not have a letter of referral from another clinic or hospital for your initial examination and you are examined by a hospital with at least 200 inpatient beds, the fee will be charged in addition to the initial examination fee.
Follow-up examinations
Follow-up examination reception hours
The follow-up examination reception hours are 7:45 a.m. to 11:30 a.m.
Reception procedure
Insert your hospital ID card into the return-visit reception machine, and follow the on-screen guidance to complete reception. Your outpatient slip and reception number slip will be printed. Insert the outpatient slip and examination ticket into the green file, and submit it to the examining department. (The number on the reception number slip will be called by the corresponding department.)
Notes
For follow-up examinations, you can complete the procedures for the examination with the return-visit reception machine.
Afternoon examinations are depending on the days and examining departments. Contact the corresponding department.
For other examining departments, see the list of physicians providing outpatient treatment.
Treatment fees and payments
Treatment fees not covered by health insurance
Treatment fees not covered by health insurance are handled in the following way. Vaccination shots, cosmetic surgery, etc., have individual fees. Contact us for details.
Inquiries: Medical Affairs Department 03-3443-9191 (representative)
Number of points per medical service (*) 10 yen
Treatment if you have Japanese health insurance but forgot your health insurance card
Number of points per medical service (*) 20 yen
Injuries caused by a third party not covered by health insurance (traffic accidents, fights, etc.)
Treatment of foreign patients without Japanese health insurance
Treatment of Japanese patients residing overseas without Japanese health insurance
* Number of points based on the method for calculating fees required for medical services according to the provisions of the Health Insurance Act (MHLW Notification No. 54 of 1994), Attachment 1 Medical fee point table and Attachment 2 Dental fee point table and the provisions of the Elderly Health Act (MHLW Notification No. 72 of 1994), Attachment 1 Medical fee point table for elders and Attachment 2 Dental fee point table for elders
Payments with a credit card
Credit card
You can pay for medical fees with a credit card. The following cards can be used.
You can use a credit card in the automatic settlement machine and at the payment counter. If you use the automatic settlement machine, you must pay in one-time installment.
Supported payments
Outpatient and inpatient treatment fees
Fees related to medical certificates and other certificates
Other
Confirm credit card limits with your credit card company in advance.
You cannot pay with a combination of cash and credit or two or more credit cards.