Principle and basic policies

Hospital principle

We provide supportive and safe medical care.

Hospital basic policies

1. To protect patients’ rights and dignity and provide appropriate patient-oriented medical care.
2. To enhance the safety and quality of medical care.
3. To strengthen our relationship with the community and other medical institutions and fulfill our role as a core regional hospital.
4. To provide consistent treatment from acute care through rehabilitation.

Patient rights and responsibilities

Hospital basic policies

We recognize that the relationship of trust between patients and medical practitioners is rooted in medical care. We provide medical care while respecting the following rights of all patients.

1. Right to equity in receiving quality, safe medical care
2. Right to receive medical care that respects the patient’s identity and beliefs
3. Right to express preferences and opinions and refuse unwanted medical care
4. Right to receive a sufficient explanation and information to the patient’s satisfaction (informed consent)
5. Right to voluntarily make the selection on the method of treatment, etc.
6. Right to request the opinion of other hospitals or physicians (second opinion)
7. Right to the protection of personal information and privacy in receiving medical care
8. Right to request the disclosure of information on patient’s own treatment

Patient rights and responsibilities

We believe that mutual respect and cooperation among patients and staff is necessary to provide the best medical services. Accordingly, we request your understanding and cooperation with the following so that we can provide appropriate medical care.

1. In order for us to provide quality medical care, provide us with the most accurate information regarding your health.
2. If you do not fully understand the explanations of the medical staff, ask us until you can get a satisfactory understanding.
3. Observe the rules necessary for treatment. Also, inform us immediately if there are any problems during treatment.
4. Observe the rules that we have set to maintain the safety of medical care and to not disturb the other patients.
5. Our hospital is a clinical training institute for medical students, nursing students, healthcare technology students, ship health supervisors, etc. Please understand that these students, while under strict supervision, may visit for observation, training, or research. We appreciate your cooperation.

April 1, 2014
Tokyo Takanawa Hospital

Features of Tokyo Takanawa Hospital

Providing advanced medical care

We provide the right support to patients with severe heart or brain diseases or other conditions that could change suddenly.

In order to provide intensive care for patients with severe diseases, we use advanced devices (MRI, CT, cardiovascular imaging devices, brain/abdominal vascular imaging devices, lithotripters, etc.) to support quality medical care.

Thorough rehabilitation services

We help patients make an early return to society with the right medical care and functional training.

Our hospital has not only the department of orthopedic surgery but also therapy rooms for providing effective rehabilitation services after surgery for heart or brain diseases, and they are spacious enough to fulfill the standards for the facilities. The rooms are equipped with devices for treatment and training in order to accelerate the recovery of patient functions through newly added occupational therapy and effective training.

Reliable emergency medical care for sudden illness and accidents

We have a 24-hour examination system in place to support emergency patients.

We have enhanced our performance through installation of our emergency examination rooms and increased the number of staff, and established a system for nighttime and off-hours care in order to smoothly accept patients. We aim to help provide medical care (internal medicine and surgery) for secondary emergency medical care facilities in Tokyo.